INDUSTRIES

Contact Centers

In JA Del Río we work alongside leader companies in Contact Center in their path towards efficiency, compliance, and regional expansion.

Mature nearshore: bilingual talent, time zone, and competitive costs for CX at scale.

Imagen Principal

In a world where customer experience defines the success of brands, Contact Center companies face the challenge of operating with precision and absolute compliance. At JA Del Río, we understand the dynamics of this industry — intensive in talent, regulations, and technology. That's why we offer accounting, tax, labor, and compliance solutions tailored for the sector.

From high-volume payroll management to consulting on transfer pricing and tax processes, we are the strategic partner that frees our clients to focus on what they do best: connecting with the world.

1. Audit Services

  • Financial and Tax Audit
  • IMSS, Infonavit and State Tax Opinions
  • Preparation of ISSIF and SIPRED filings
  • Agreed‑upon procedures and assurance reports
  • Preparation of accounting policy manuals
  • Environmental, Social and Governance (ESG) reviews

2. Outsourced Accounting and Financial Control

  • Comprehensive finance and accounting outsourcing
  • Comparison of corporate financial statements vs. Mexican regulations
  • Fixed asset review

3. Integrated Payroll and Labor Compliance

  • Payroll calculation and labor compliance
  • REPSE audit and repository
  • Preparation and filing of quarterly REPSE reports
  • Handling requirements and procedures before labor authorities

4. Tax Services

  • Ongoing tax compliance
  • Preparation of tax pre‑closing and year‑end closing
  • Transfer pricing studies
  • VAT refund support

5. Handling SAT requirements and notices

  • Reconciliation of e‑invoices (CFDI) for income, expenses, payroll and payment complements
  • Ultimate beneficial owner compliance

6. Consulting and Financial Advisory Services

  • Design and implementation of internal controls
  • M&A and financing due diligence
  • Technology risk consulting
  • Cybersecurity advisory

Industry data

Annual growth

DATO 1 MEX

Market

DATO 2 MEX

Forecast

DATO 3 MEX